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Legal documents

Tawlefah Platform Terms of Use

Last updated: 20 August 2026

01

Scope of service

These terms govern use of the Tawlefah platform and its connected storefront, app and integration services.

02

Account and subscription

Merchants must provide accurate information, protect their accounts, pay applicable plan and usage fees, and use the service responsibly.

03

Upgrades and downgrades

Upgrades take effect immediately. Downgrades begin after the current period, and features outside the new plan are disabled.

04

Data retention

After a subscription ends, merchant data is retained for up to 10 months. The platform may delete it after that period in line with its notices and published policy.

05

Acceptable use

The platform may not be used for activity that violates the law, others’ rights, or the security of the network and services.

06

Changes

These terms may be updated as the service or regulatory requirements evolve, with appropriate notice to users.