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Practical guide

Privacy requests

Manage access, correction and deletion requests according to store permissions and local policy.

1

Verify the requester

Use an appropriate verification step before disclosing data.

2

Define the request scope

Access, correction, deletion or restriction.

3

Review the impact

Some financial records must be retained by law.

4

Execute and record

Every step is documented in the audit log.

5

Notify the customer

Provide a clear outcome, timeline and any legal exception.